Exhibit
DeskYour moveRespond by 15 Oct 2026, 9 days left

“Not as described”: the glaze colour

Nesting bowls, $136. The blue came out greener than the photos, and the listing warned it might.

PP-R-ECK-10190309Not as described$136.00

Priya Raman, store order HC-83255

We sold a set of three nesting bowls in tide-blue glaze for $124.00.

The listing states that the colour shifts from deep blue to green where the glaze pools.

Our checkout policy explains that handmade glaze colour varies and photos show a representative piece.

The buyer confirmed the bowls arrived safely but said they appeared greener than expected.

We offered a return within 30 days for a refund under our stated policy.

For the seller
  • The listing states that tide-blue glaze shifts from deep blue to green where it pools, directly disclosing the complained-of colour variation.G
  • The checkout policy says handmade glaze colour varies and listing photos show a representative piece rather than the exact item.H
  • We offered a return within 30 days after the buyer reported the colour concern.F
  • The buyer confirmed the bowls arrived safely and reported no damage.F, J
For the buyer
  • The buyer says the bowls looked much greener than the photos and estimated return shipping at about $30.F

Fight it90% chance for the seller

$136.00 at stake

Fight: the listing disclosed blue-to-green glaze variation, and we offered the stated 30-day return.

Argued by GPT-5.6 on Azure OpenAI in 4.1 s. Every sentence checked against its exhibits.

File the response

Exhibit sends PayPal the response, the evidence types it chose and a PDF with every exhibit, Bates-stamped.

Read the PDF