PP-R-IFL-10190314Not as described$136.00
Priya Raman, store order HC-83375
We sold a nesting set in tide-blue glaze whose listing states that colour shifts from deep blue to green where the glaze pools.
Our checkout policy also explains that handmade glaze colour varies and listing photos show a representative piece.
The buyer confirmed that the bowls arrived safely and reported no damage.
After the buyer raised the colour concern, we offered a return within 30 days for a refund.
The buyer declined because return shipping would be about $30.
For the seller
- The listing states that tide-blue glaze shifts from deep blue to green where the glaze pools.G, J
- The buyer confirmed the bowls arrived safely and complained only that they looked greener than expected.F
- We offered a return within 30 days for a refund after the buyer raised the colour concern.F
- The checkout policy discloses handmade glaze variation and says listing photos show a representative piece.H
For the buyer
- The buyer says return shipping would be about $30 and considers that unfair.F
Fight it91% chance for the seller
$136.00 at stake
The listing disclosed blue-to-green glaze variation, and we offered the stated 30-day return. (Exhibits F-H)
Argued by GPT-5.6 on Azure OpenAI in 7.4 s. Every sentence checked against its exhibits.