PP-R-RGZ-10190305Not as described$136.00
Priya Raman, store order HC-80966
We sold one nesting-bowl set described in the listing as having tide-blue glaze that shifts from deep blue to green where it pools.
Our checkout policy also states that handmade glaze colour varies and listing photos show a representative piece.
The buyer confirmed the bowls arrived safely and complained that they were greener than the photos.
We offered a return within 30 days for a refund.
Our policy requires the buyer to pay return shipping unless the piece arrived damaged, and no breakage was reported.
For the seller
- The listing states that tide-blue glaze shifts from deep blue to green where the glaze pools.G
- The buyer's complaint that the bowls were greener than the photos matches the disclosed glaze variation.F, G
- We offered a return within 30 days for a refund after the buyer raised the colour concern.F
- The checkout policy says handmade glaze colour varies and listing photos show a representative piece, not the exact piece received.H
- The policy requires the buyer to pay return shipping unless the piece arrived damaged, and no breakage was reported.H, J
For the buyer
- Nothing in the records.
Fight it97% chance for the seller
$136.00 at stake
The listing disclosed blue-to-green glaze variation, and we offered the stated 30-day return.
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