Exhibit
DeskPayPal reviewing

“I didn't make this purchase”

Dinner plates, $180. New customer, billing and shipping addresses differ, shipped to a parcel forwarder.

PP-R-XMQ-10190316Unauthorised$180.00

Daniel Brooks, store order HC-83385

We accept the card issuer chargeback and will refund the disputed $180.00 in full.

This was the customer's first order, and it shipped to a parcel-forwarding warehouse while the billing address was in Ohio.

Although address and security code checks matched, the cardholder states they did not authorise payment 83978516EU245445P.

PayPal marks this payment as not eligible for Seller Protection.

For the seller
  • The street, ZIP, and security code checks matched for MASTERCARD ending 0011 in Daniel Brooks's name.B, C
  • USPS tracking 9405511206213859470059 shows delivery in Doral, FL 33166 signed for by RECEIVING DESK.D, E
For the buyer
  • The cardholder says they did not authorise the $180.00 transaction.A
  • The first order shipped to a parcel-forwarding warehouse in Florida while the billing address was in Ohio.C, H, I
  • PayPal marks payment 83978516EU245445P as not eligible for Seller Protection.A

Refund it25% chance for the seller

$180.00 at stake

Refund in full because the order shows multiple unauthorised-payment risk signs.

Argued by GPT-5.6 on Azure OpenAI in 5.0 s. Every sentence checked against its exhibits.

Filed

  1. 5 Oct 2026, 00:16Accepted the claim; PayPal refunds $180.00 to the buyer.

PayPal now shows this case as PayPal reviewing, with the seller's evidence on file. On a card chargeback the issuing bank makes the final call; this page updates when PayPal does.

In the sandbox nobody at PayPal reads the evidence. When PayPal opens the case for a ruling (about 20 minutes after filing), you can ask its simulator to decide. It rules the way the filing points.